How to Fix iCloud Mail Not Working

How to Fix iCloud Mail Not Working

This article contains how to fix iCloud Mail not working issues. iCloud Mail is a free email service developed by Apple. You can use iCloud Mail on your iPhone, iPad, Mac, or PC. If iCloud Mail is not working on your device, you can try the tips below to fix iCloud Mail not working issue.

Tip 1. Check the Status of iCloud Mail

Go to in your browser to check the status of iCloud Mail. Check if iCloud Mail is suffering problems or outages.

Tip 2. Make Sure iCloud Mail Is Turned On

Make sure you have turned on iCloud Mail on your device.

On Mac, open the Mail app and click Mail > Preferences. Click Accounts and select your iCloud account. Under Account Information, make sure your iCloud account is turned on.

On iPhone or iPad, you can open Settings, tap your name and tap iCloud, and check if Mail is turned on.

Tip 3. Do Not Exceed Your iCloud Storage Limit

You can get 5 GB of free storage if you use the iCloud free plan. If your iCloud storage is full, it may cause the iCloud Mail not working issue or not receiving emails issue. You can check your iCloud storage to see if it is full, if so, you should release more space in your iCloud account.

Tip 4. Update Device to the Latest Version

You should make sure you are using the latest version of system on your device. Update your Mac, iPhone, or iPad’s operating system to the latest version. Then check if iCloud Mail can work well on your device.

Tip 5. Check Your Internet Connection

Make sure your device have a good internet connection. You can restart your modem and router or try some other solutions to troubleshoot internet connection problems.

Tip 6. Access iCloud Mail on Another Device

You can try to use iCloud Mail on another device to see if it works. You can also go to in your browser to log into the iCloud Mail web service to see if you can receive emails.

Also read: If you’ve experienced data loss due to hard drive failure, this article on hdd data recovery offers invaluable insights into the recovery process.

Tip 7. Restart Your Device and Reopen iCloud Mail

You can also turn off your device and turn it on again. Try to open and use iCloud Mail again to see it can properly work.

Tip 8. Update Browser to the Latest Version

If you use iCloud Mail on, you can try to update your browser to the latest version to see if the iCloud Mail not working issue can be fixed.

Tip 9. Clear Browser Cache

You can clear your browser’s cache and cookies and try to access and use iCloud Mail again.

In Safari, you can choose Safari > Preferences, click the Advanced tab, and select Show Develop menu in menu bar. Close Preferences and click the Develop menu, and select Empty Caches.

In Google Chrome, you can click the three-dot icon at the top-right corner and select More tools > Clear browsing data. Check the cookies and caches options and click Clear data.

Tip 10. Sign Out and Sign into iCloud

You can try to sign out of your iCloud account and sign into it again to see if it can fix the iCloud Mail not working problem.

On iPhone/iPad, you can open the Settings app, tap your name at the top, scroll down and click the Sign Out button. Once signing out, you can go to Settings again to sign in with your Apple ID again.

On Mac, you can click the Apple menu and select System Preferences. Click your name or Apple ID, and click the iCloud option. Click Sign Out to sign out of iCloud. After that, you can sign in again.

Tip 11. Make Sure iCloud Mail Is Your Email Account

If you can’t send emails from the Mail app on your Mac, you should make sure the iCloud Mail account is your outgoing email account.

You can open the Mail app on your Mac and click Mail > Preferences. Click the Accounts tab, select your iCloud email account, click the Server Settings tab, and select iCloud as the iCloud Outgoing Mail Account.

Tip 12. Make Sure Your Account is Online

If you can’t receive emails in the Mail app on your Mac, you should check if your iCloud email account is online.

Open the Mail app and find the name of your iCloud email account in the left panel. If you name is dimmed, your account is offline. To make your account online, you should make sure your device is connected to the internet.

Tip 13. Compress the Large Attachments

The attachments you add to your email should not exceed the maximum size allowed by the email service provider. You can compress the attachment before sending it.

Tip 14. Reinstall iCloud Mail on PC

If you download iCloud Mail and use it on your Windows computer, you may uninstall iCloud Mail and reinstall it if it is not working properly.

Tip 15. Contact Apple Support for Help

If nothing helps you fix the iCloud Mail not working issue, you may contact Apple Support for help.